Shipping policy
Shipping & Delivery
Free shipping on all orders over $75. Because you already spend enough on your dog.
Order Processing Orders are typically processed within 2–5 business days after purchase. During peak periods (holidays, new drops, or days when everyone's dog decided to chew something) processing times may run a little longer.
Shipping & Delivery Once your order ships, delivery typically takes 4–8 business days depending on your location and the shipping method selected at checkout.
Order Updates You'll receive tracking information as soon as your order is on its way. Feel free to check it obsessively, we get it, waiting is hard.
Secure Checkout All payments are processed through a fully secure, encrypted checkout. Your info is safe with us. We're dog people, we take loyalty seriously.
Please note: Delivery times are estimates and may be affected by carrier delays, weather, or other factors outside our control. We appreciate your patience and promise it's worth the wait.