Refund policy
Our "We've Got You" Policy
At Dog Club, we want you to love your gear as much as your dog loves destroying everything else you own. If something's not right, we'll make it right.
We offer refunds for:
- Items that were sent incorrectly
- Damaged or defective products
Refund requests must be made within 30 days of your purchase date.
To request a refund, shoot us an email at support@dogclub.store with your order number and a quick description of the issue. We're real humans who love dogs — we'll take good care of you.
Please note: This policy may be updated at any time. For the most current version, reach out to us directly at support@dogclub.store.
Keep Your Gear Looking Good
For best long-term results, please refer to our washing and care instructions provided with your purchase.